Frequently Asked Questions

No. As long as the lock is working properly, the opening is done professionally and without any damage to the lock.

The average ETA of a technician is between 15 and 20 minutes.

A lock change typically includes removing the old lock, installing a new lock, and providing new keys as needed.

Our locksmiths are experienced in working with a wide range of locks. We can handle traditional key-based locks, as well as electronic and digital locks.

Pricing depends on the type of job, the parts needed, how the property or vehicle can be accessed, and the circumstances involved, so we don't publish a fixed price list. Wherever practical, we'll confirm the price with you before starting any work.

If you can't recover your key and think it may have been stolen rather than simply lost, consider rekeying your locks for peace of mind.

Legacy Locksmith is based in Neutral Bay and focuses on the Lower North Shore, including Cremorne, Mosman, North Sydney, Crows Nest and Cammeray. We also provide emergency locksmith services across the Northern Beaches, Sydney CBD and Eastern Suburbs. See our full list of service areas for details.

Yes. Legacy Locksmith is licensed and insured, operating under Master Security Licence 000111072, issued by the NSW Police Force Security Licensing & Enforcement Directorate (SLED). You can verify any NSW security licence through Service NSW's public licence check.

A locksmith installs, repairs and maintains locks and security hardware, and helps you regain access when you're locked out. Common reasons to call one include being locked out of your home, car or business, a lost or broken key, a lock that's jammed or no longer turning smoothly, moving into a new property, or wanting to upgrade your security with new locks or a smart lock system.

Check that the locksmith holds a current NSW security licence, ask whether they use non-destructive entry techniques, look for genuine local reviews, and get clear communication about the job before any work starts. Legacy Locksmith is licensed under Master Security Licence 000111072, uses non-destructive entry wherever the lock allows it, and is upfront about pricing before we begin.